Cancellation policy

Subscription cancellation

These terms apply when you purchase a subscription from SupplementMe.

Subscriptions

When you purchase a subscription, you agree to receive repeat deliveries at the frequency shown when you place your order.

Your chosen payment method will be stored securely by our payment provider and will be charged automatically for each scheduled order unless you have paid for the subscription in advance.

You can manage or cancel your subscription using the link provided in your subscription or order confirmation emails.

Cancelling a subscription will stop future subscription orders and payments. If an order has already been processed for fulfilment before your cancellation is received, that order may still be dispatched and charged.

Where a subscription has a fixed duration or automatically renews, the applicable duration and renewal terms will be shown before you complete your purchase.

For information about returning an order or requesting a refund, please see our Refund Policy.

Returns, Refunds and Statutory Rights

Cancelling a subscription does not automatically cancel an order that has already been processed or dispatched.

Returns and refunds for individual orders are subject to our Refund Policy.

Nothing in this subscription cancellation policy affects your statutory rights under UK consumer law.

If you need help with a subscription, please contact us using the form on our Contact Us page.