Frequently asked questions

Once your order ships we'll email you a confirmation with tracking so you can follow it to your door. You'll also find updates in your account.

We ship across the UK. Orders are usually dispatched within 1 working day and delivery normally takes 2–3 working days after dispatch. Please allow approximately 2–4 working days from placing your order. UK tracked delivery is £2.49.

You may request a return within 14 days of receiving your order by completing the form on our Contact Us page.

Products must be unused, unopened and returned in their original packaging with all safety seals intact. For hygiene and safety reasons, we cannot accept supplements that have been opened or unsealed, unless they are faulty, damaged or incorrect.

Customers are responsible for return postage for change-of-mind returns. Approved products must be returned within 14 days of contacting us. Refunds will be processed after the returned products have been received and inspected.

This policy does not affect your statutory rights.

Many of our supplements are suitable for vegans and vegetarians. Check the individual product page and label for its specific suitability.

Our supplements are made in the UK to the GMP code of practice.

Yes. Choose "Subscribe & save" on any product page to save 5% and have it delivered automatically every month. You can skip, pause, or cancel any time from your account.

Use the form on our Contact page and we'll get back to you as soon as we can.